About Us

Established in 2011, The Parts Centre is a motor factors located in Castlewellan, County Down. We serve the surrounding areas including Hilltown, Rathfriland, Annaclone, Newcastle, Annalong, Dundrum, Ballynahinch, Downpatrick, and Banbridge.

Mission Statement

Our mission is to become the premier motor factors in Co. Down by providing both our trade and retail customers with the right parts, competitively priced as quickly as possible.

To achieve this we have four key goals.

  • Offer unparalleled customer service – we aim to go the extra mile to source the parts you need, our staff are friendly, knowledgeable and eager to help you. As our customer, we are dependent on you, and we’re driven by the idea that your success is our success.
  • Supply the right part first time – we’ve invested heavily technology and systems to help us identify and supply the correct parts the first time, saving you time and money.
  • Stock on the shelf – no one wants to be waiting on parts with a car stuck on the ramp, We’ve steadily increased our stocked range allowing us to provide you with the parts you need off the shelf. Our recent move to larger premises has increased our stock by 25% and we ‘re constantly tracking demand for new parts, adding new lines to stock every day.
  • Be competitively priced – in today’s competitive market place we strive to offer the keenest possible prices without compromising on quality. Working with reputable suppliers including FAI Automotive, Gates, Sogefi, Febi Bilstein, Alco, Valeo, LUK, Millers Oils, Auto Glym to name but a few, we are able to provide high quality parts, which comply with block exemption legislation, backed by a manufacturers guarantee  at competitive prices.

We value our customers feedback good and bad, if we ever fall short of any of these objectives please  let us know and we will make it right.

 

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